Background Online review system contains multiple components, such as ratings, review
text, product pictures, and video uploads, that could affect consumer loyalty. However, how …

In the digital age, online reviews are increasingly used by consumers to understand product
features and make purchase decisions. Despite the benefit brought to consumers, the …

Professionalism and popularity are two important external identity cues of the review party.
Previous studies have mostly focused on the content of the reviewers' comments. However …

Online reviews have become a critical component of consumers' Web-based search queries
and help them minimize uncertainty and risk associated with purchase decisions. Not only …

The purpose of this study is to explore the effect of purchase context on the relative
importance of the drivers of online review helpfulness and also to explore the psychological …

Purpose The relationship between online reviews and purchase intention has been studied
in previous research. However, there was little knowledge about the effect of information …

When consumers make purchase decisions, they generally refer to the reviews generated
by other consumers who have already purchased similar products in order to get more …

To assist filtering and sorting massive review messages, this paper attempts to examine the
determinants of review attraction and helpfulness. Our analysis divides consumers' reading …

Previous research has proved that online reviews on purchased goods can observably
affect consumers' evaluation of products, purchase decisions, and purchase behaviors. This …

Effective online review component design plays a critical role in facilitating online
transactions. Although there is abundant evidence that consumer reviews have significant …