Graphical user interfaces (GUIs) are rapidly becoming ubiquitous in organizations. Most of
what we know about software training comes from studies of command-line interfaces. This …

Graphical interfaces allow users to issue commands using pull-down menus, icon toolbars,
and keyboard shortcuts. Menus and icon toolbars are easier to learn, whereas keyboard …

Abstract [suggest that] presenting training information visually seems more appropriate for
teaching the use of these systems/users can see how to perform procedures and can …

The widespread use of computers in organizations places increasing demands on computer
trainers and designers to insure that users acquire skills in the most effective ways possible …

End-user computing has become an area of major importance to organizations over the past
several years. As non-professional computer users come to rely on computer systems to …

Publisher Summary Many of the graphical user interfaces (GUIs) use windows, icons,
menus, and pointing devices with two-dimensional or slightly three-dimensional to achieve …

This paper describes an empirical study conducted within users of Graphical User Interfaces
that deal with files and folders in a similar way as the Windows 98/NT Explorer. 10 human …

This paper reports on two experiments which examine the effects of iconic and direct
manipulation interfaces on the performance of casual users using an electronic mail system …

This report describes some of the results of a survey constructed to address the
multidisciplinary, collaborative nature of user interface design as it is practiced in large …

Interface design guidelines encourage designers to provide high-performance mechanisms
for expert users. However, research shows that many expert interface components are …