Data-driven machine learning and neural network algorithms in the retailing environment: Consumer engagement, experience, and purchase behaviors

T Kliestik, K Zvarikova, G Lăzăroiu - Economics, Management and …, 2022 - ceeol.com
Based on an in-depth survey of the literature, the purpose of the paper is to explore data-
driven machine learning and neural network algorithms in the retailing environment. In this …

Machine learning tools, algorithms, and techniques

E Hopkins - Journal of Self-Governance and Management …, 2022 - ceeol.com
I draw on a substantial body of theoretical and empirical research on machine learning tools,
algorithms, and techniques in retail business operations. With increasing evidence of online …

The role of machine learning analytics and metrics in retailing research

XS Wang, JHJ Ryoo, N Bendle, PK Kopalle - Journal of Retailing, 2021 - Elsevier
This research presents the use of machine learning analytics and metrics in the retailing
context. We first discuss what is machine learning and explain the field's origins. We then …

Cognitive decision-making algorithms in data-driven retail intelligence: consumer sentiments, choices, and shopping behaviors

T Kliestik, E Kovalova, G Lăzăroiu - Journal of Self-Governance and …, 2022 - ceeol.com
In this article, we cumulate previous research findings indicating that shopping by use of
artificial intelligence assistants can shape consumer behavior. We contribute to the literature …

Artificial intelligence decision-making in shopping patterns: Consumer values, cognition, and attitudes

E Nica, OM Sabie, S Mascu, AG Luţan - Economics, management and …, 2022 - ceeol.com
This article reviews and advances existing literature concerning artificial intelligence
decision-making in shopping patterns. In this research, previous findings were cumulated …

[PDF][PDF] Artificial intelligence in digital marketing influences consumer behaviour: a review and theoretical foundation for future research

F Rabby, R Chimhundu, R Hassan - Academy of marketing studies …, 2021 - academia.edu
Tracking the customer journey has become more challenging because of the changing
marketing environment. The market is getting bigger and better, with digital markets offering …

Reinforcing customer journey through artificial intelligence: a review and research agenda

J Rana, L Gaur, G Singh, U Awan… - International Journal of …, 2022 - emerald.com
Purpose This study defines a three-angled research plan to intensify the knowledge and
development undergoing in the retail sector. It proposes a theoretical framework of the …

Is artificial intelligence better than manpower? The effects of different types of online customer services on customer purchase intentions

M Qin, W Zhu, S Zhao, Y Zhao - Sustainability, 2022 - mdpi.com
Artificial intelligence has been widely applied to e-commerce and the online business
service field. However, few studies have focused on studying the differences in the effects of …

Commentary: How AI shapes consumer experiences and expectations

K Cukier - Journal of Marketing, 2021 - journals.sagepub.com
There is genuinely something known as artificial intelligence (AI). There is certainly
something called consumer experience. How the two interact is of critical importance to …

A review of AI (Artificial Intelligence) tools and customer experience in online fashion retail

R Pillarisetty, P Mishra - … Journal of E-Business Research (IJEBR), 2022 - igi-global.com
Artificial Intelligence tools and processes have hugely impacted the ecommerce industry
and the satisfaction of online customers. With technology largely pervading all facets of our …