Social software makes it possible to involve large user groups in innovation projects. In the
Monimos case study an online innovation space was used for designing a social media …

Social media tools provide new possibilities to involve end users as codesigners through the
whole innovation process. Owela (Open Web Lab) is an online community that supports …

User participation in social media design processes has similarities with civic participation
for example in urban planning. Internet enables new virtual environments that can be …

The open phenomenon coming from the free-software movement has gained several fields,
including services, digital and physical products. Nevertheless, some authors point out the …

User involvement is generally regarded to be useful in information systems design.
However, when designing online services for consumers, it may be difficult to reach the …

User participation has proved to have many benefits in software development. The
traditional methods for participation rely mainly on face-to-face meetings and are therefore …

User involvement is generally regarded to be useful in information systems design.
However, when designing online services for consumers, it may be difficult to reach the …

Interactive systems such as community blogs and online campaign sites that require, expect
or anticipate user contributions, can be conceptualised as containers, or spaces for …

The Web 2.0 and social media phenomenon have enabled customers 'roles to change from
passive objects to active participants. Companies are opening their innovation processes …

This chapter provides the product development professional with a hands‐on guide to
integrate user collaboration through private online communities in the innovation practice. It …